As technology made inroads in the East African regions of Kenya, Tanzania, Rwanda, Ethiopia and Uganda market share of IT and software services progressively increased and became integral contributors to its economy. The growth in software services has resulted in providing superior services to customer demand. IT services industries also need to limit the cost involved in business processes. Most of the IT industries in East Africa make use of numerous business management systems that operate in silos. Many of which lack the functionality to achieve real-time visibility of data. Also the standalone customer relationship management system makes it challenging to share critical customer information. Greytrix Africa understands the impediments to growth and brings Sage X3 that will ensure long lasting impacts to your software services industry.
Organizations providing services are project-oriented rather than product oriented. They work with the business management systems to distribute project information across departments. These industries need to be flexible to provide crucial information without impacting customer experience. The major challenges affecting the software services are maximizing resource potential, managing project costs, managing project plan and execution, expanding into global markets. Sage X3 offers the following features for the Software services industries:
IT service industries have portfolios of pre-sales, infrastructure and software development projects. This can be further classified into size, region or other attributes important to the organization. Project management allows the organization to look at groups of projects within a portfolio. Grouping projects into portfolios allow the organization to view and manage the portfolios.
Greytrix Africa with Sage X3 offers gamut of features helps in simplifying the complex administration activities streamlining your front and back office processes. This accelerates data visibility thereby improving the decision-making capability by converting information to knowledge. You can achieve end to end processes throughout your value chain and get better control over your organization.
As project management is simplified by Sage X3, real-time insights are easily available that helps in developing improved client relationships by sharing detailed project reports. This helps in cutting the revenue leakage, improving profitability and keeping your projects on schedule.
For more information on Sage X3 in Software Services industries in East-African regions, please write to us at email@example.com
Sage X3 CONSULTING
To stay competitive in the African markets concurrently with the global scenario, industries are looking for cumulative business management solution that caters organization’s functional needs. Immediately making business processes fluid, facilitating cross-functional collaboration, minimizing operational costs, and most importantly, foreseeing the challenges and gearing you up for the future. Greytrix Africa understands all these factors and offers consulting services for Sage X3.
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